Shipping policy

** COVID-19 Update:

The pandemic has highly altered the progress of logistics, affecting the efficient delivery services all over the globe, especially international shipment. Comparing to the logistic efficiency prior to the pandemic, current average delivery time is doubled. We could not guarantee the delivery time but we will be always willing to help our customers on tracking.

For safety and health concerns, we only have limited team members on-site to process all the orders. Please allow extra processing time. If you have any concerns about your order, feel free to contact us at [email protected]


Shipping Costs

Shipping Method

Estimated Time

Shipping Charges

Free

7 – 14 business days

Coupon or order over $160 USD*

Standard

7 – 14 business days

$9.5 – $19.5 USD

*We offer free standard shipping for orders over $160 USD (total) for most of the locations. 

Refer to the shipping fee indicated when checking out your shopping cart for the most accurate information.

Please note that if your shipping address belongs to a remote area, an extra fee is needed.


Processing & Shipping Time

** COVID-19 Update:

If you order is significantly delayed due to COVID-19, please contact us at [email protected] so we can look up the status for you.

If your order consists of Pre-Order item, it takes longer than usual time to process. For regular orders, it generally takes about 3-5 business days for processing after you place an order.  Please allow extra time for tracking information to be updated, as local couriers may experience slight delays.


Estimated Delivery Time

- Standard Shipping Order: 7 - 14 business days

- Free Shipping Order: 7 - 14 business days

Please be aware that the time above are estimated delivery time, actual delivery time may differ due to unexpected events.